Gears Bike Shop & Fraser Assembly
Fraser Assembly and Gears Bike Shop have teamed up to provide professional in-store bicycle assembly across Ontario.
For 35 years Gears has sold and serviced hundreds of thousands of bikes in Southern Ontario. That decades long experience in top quality bike assembly is now available in your store.
Training & Supervision
The key to quality work is training and supervision. Years of training stand behind our in-store assemblers and supervisors. Even more highly trained trouble shooters are but a video call away. We never leave our assemblers or your store at a loss. Every bike we touch is carefully inspected and tested.
Free Adjustment Warranty
We offer an adjustment guarantee of every bike we assemble. Within 30 days of the bike’s purchase your customer can return the bike for adjustment of nuts, cables, brakes, tire pressure, etc. No charge to you or your customer. The adjustment appointment will be handled by our phone & on-line staff. Our assembly warranty card is on every bike. Details are in the Adjustment Warranty Section below.
Insurance
We insure our assembly work with a $5 mil all risk policy.
Prices
Based on the checklist below a typical assembly initially costs $20.00. That is reduced to $10.00 when your customer buys an extended 2 year Adjustment Warranty.
Each Assembly Includes:
- Before unpacking check the shipping box for punctures or bends. Photograph any problems and report these to the seasonal manager.
- Photograph the serial number on the box.
The following bike integrity checks are done during the unboxing or unpackaging at the initial assembly stage:
- frame alignment.
- fork dropouts for alignment.
- Paint damage, dents or scratches incurred during shipping
- The seat tube is deburred and lubricated before placing the bike in the bike stand to prevent “Z” scratching during seat post installation
- Install saddle on seat post
Once the bike is on the bike stand:
- Check headset for smooth rotation
- Lubricate pedal threads and install L/R pedals on proper side
- Check fork is placed properly and in correct direction in headtube.
- Check bars in stem. Snug bar bolts, but do final adjustment later during “M” safety check stage
- Install front wheel with proper tread direction
- Install and size chain.
- Pre-Stretch derailleur cables
- Trim cables, as necessary, to proper length and alignment
- Check rear cassette cogs/freewheel tightness
- Adjust rear derailleur tension, establish proper high/low limit screws
- Adjust front derailleur. Set proper security/height, rotation, indexing and limit screws.
- Install inner cable caps
- Click through all gears to ensure proper indexing.
- Pre-stretch brake cables, de-tangle, properly align and trim to correct length, then connect to brakes.
- Adjust brake pads and “toe-in” properly and securely. (prevents brake squeal)
- If disc brakes set rotor evenly between brake pads.
- Check if disc brake pads are installed correctly and tightly from factory.
- “burn-in” disc brakes
- True/straighten both wheels.
- Inflate proper tire pressure on both front and rear wheels.
- Check reflectors.
- Install any owner’s manuals or hangtags, including the Adjustment Guarantee.
Safety and liability concerns are prioritized by every Gears/Fraser Assembly professional assembler.
The last stage of the assembly is a final “M” check performed, documented and signed by a SENIOR assembler.
The “M” check, (see the diagram), validates tightness and security of the following:
- Front wheel nuts or skewer is safely secured with tread on tire installed with proper rotation.
- Handlebars are oriented properly, all bolts associated with stem are securely tightened at proper manufacture torque specifications.
- Bottom bracket is checked for tightness along with spline type and square taper bolts.
- Chain ring bolts are check and tightened.
- Pedals are checked for proper installation and tightness.
- Seat post binder bolts are tightened to spec along with any “Seat Gut” or seat assembly. Bolts are checked for security. Seat Angle is set to a comfortable universal ‘level” setting and set in middle of seat rails.
Finally, the assembler will use the phone app to photograph & report completed work.
Free 30 Days Warranty
- Every bike assembled by GFA is under this free 30 days warranty.
- Will support customers through the “break in” period of their new bike.
- The warrantied service includes a safety check, gear and brake adjustment and wheel trues.
- Customers register their new bike on-line with GFA to schedule their complimentary adjustment.
- Customers scan the QR code on the warranty tag attached to the bike to start registration.
- Customers arrange an adjustment appointment either on-line or by phone with a GFA telephone rep..
- Customers return their bike to the store where the bike was purchased at the scheduled time and wait on-site for the necessary adjustments to made.
- The service does not include installation or overhauling of any parts.
- Neglect or abuse will void adjustments warranties.
- The warranty is not transferrable.
$40.00 – 2 YEARS WARRANTY (Revenue Shared with the Retailer)
- Everything in the 30 days warranty plus light lubrication of the chain is included in the extended warranty adjustment package.
- Adjustment service may be once per year over 2 years.
- Customers may buy & pay for the extended warranty through the GFA website up to 30 days from the date of the bike purchase with proof that GFA assembled their bike. (See below).
- The warranty payment is shared $30.00 – $10.00 between GFA & the store that sold the bike. The retailer’s share will be reported monthly and rebated quarterly.
- Each assembled bike will have an attached 30 days Adjustment Warranty tag with scannable QR code, date, store ID, assembly ID number. These details will appear in our assembly invoices to the store and will be recorded by GFA to validate warranty claims.
- GFA will supply in-store signage to promote the Adjustment Warranty program. Signs will also display a QR code.
- Conditions
- Warranty work will only apply to relatively clean bikes. Our technician must be able to easily access the derailleurs without mud and while the customer waits. If the bike is too dirty for us to easily work on the bike our technician will not be able to apply warranty adjustments.
- Adjustment Warranties remain valid only so long as the bike is not neglected or abused. If the bike is brought to us corroded or rusted it will be impossible to do warranty adjustments.
Warranty Adjustments will be performed only on bikes with normal wear & tear and no damage due to impacts, accidents or any “outside force”.
30 Days Free
- Congratulations on your new bike purchase.
- Every bike assembled by Fraser Assembly is under a free 30 days warranty.
- The Adjustment Warranty will support you through the “break in” period of your new bike.
- As with any assembly, the active parts of a bicycle will settle in and may require a quick adjustment to keep your new bike running smoothly.
- The complimentary service includes a safety check, gear and brake adjustment, tire pressure and wheel trues.
- You must register their new bike on-line with Fraser Assembly within 30 days of the bike purchase to schedule your complimentary adjustment.
- Scan the QR code on the warranty tag attached to the bike to start your registration.
- Return your bike to the store where the bike was purchased at the scheduled time and wait there for the necessary adjustments to made.
- Remember to bring your bike purchase receipt and your warranty tag with you.
- The service does not include installation or overhauling of any parts.
- Neglect or abuse will void adjustments warranties.
- The warranty is not transferrable.
To claim your free 30 day adjustment please fill out the Adjustment Request Form
$40.00 – 2 YEARS WARRANTY
- Everything in the 30 days warranty, plus light lubrication of the chain, is included in the extended warranty adjustment package.
- Adjustment service may be once per year over 2 years.
- Customers may buy & pay for the extended warranty through the Fraser Assembly website for up to 30 days from the date of the bike purchase.
- Keep your warranty tag and warranty & bike purchase receipts. You will need them to confirm that we actually assembled your bike.
- Clean bikes only. Show your bike a little love – keep it clean. Our 30 day and 2 year extended adjustment warranties apply to relatively clean bikes. Our technician must be able to easily access the derailleurs without mud, and while you wait. If the bike is too dirty for us to easily work on site technician will not be able to apply warranty adjustments.
To claim your prepaid 2 year adjustment please fill out the Adjustment Request Form
Void Warranty
- Adjustment Warranties remain valid only so long as the bike is not neglected or abused. If the bike is brought to us corroded or rusted it will be impossible to do warranty adjustments.
- Warranty Adjustments will be performed only on bikes with normal wear & tear and no damage due to impacts, accidents or any “outside force”.
If you want to take care of your bike, we will help you!
- For less experienced sales clerks in your bicycle department our bright yellow Warranty Tag is a great sales tool.
- It hangs from the handlebar in plain sight of your customer.
- The tag guarantees that the bike in question was professionally assembled.
- It opens the door to a conversation about the Two Years Extended Warranty; another declaration of quality assembly.
- For customers who can’t see past the colour, size and price of a new bike, the Warranty Tag starts a new line of conversation: QUALITY
The “quality of box store bikes” is a high traffic Google search term. Our Warranty is the perfect answer to those questions.
At Gears’ Oakville location a new training program has been launched. It’s the first of it’s kind in Canada. The course of study will cross-train students to assemble the most numerous items sold in a box store that require mechanical assembly. Barbecues, bicycles, sheds, shelters, gazebos.
The assembly school is stocked with a variety of BBQ models from different manufacturers. Training assemblers to recognize the similarities in models from the same manufacturer is a basic first step.
Assemblers learn the variety of tools specific to each job on each item to be assembled.
Bike Curriculum
BEARING UNIT
- Cartridge bottom bracket installation
- Threadless headset adjustment
- Hub and freehub bearing adjustment
- removal, sizing, and installation
- Chain wear
WHEEL UNIT
- Truing wheel
- lateral (side-to-side)
- Truing wheel radial (round)
- Adjusting wheel dish (rim centering)
- Adjusting wheel tension
- Stressing and stabilizing wheel true
- Tire installation
- Dropout alignment
- Wheel installation
- Flat tire repair
SEAT AND HANDLEBAR UNIT
- Seat installation
- Stem alignment and installation
- Handlebar installation
- Drop-bar handlebar alignment
- MTB handlebar alignment
DERAILLEUR UNIT
- Gear hanger alignment
- Shift lever installation
- Cable routing and installation
- Rear derailleur installation
- Rear derailleur limit-screw adjustment
- Rear derailleur indexing adjustment
- Front derailleur installation
- Front derailleur limit-screw adjustment
- Front derailleur indexing adjustment
BRAKE SYSTEM UNIT
- Brake lever installation and alignment
- Cable routing and installation
- Dual-pivot brake installation and adjustment
- V-brake installation and adjustment
- Mechanical disc-brake installation and adjustment